9. September 2012

How about a comment handsome?

Andrzej Jackowski – hard won images

This week sees the opening of an exhibition of drawings and prints by the artist Andrzej Jackowski. I remember first encountering his work over 25 years ago when I was at art college.

He’s an artist that has followed his own path and stayed true to himself over those years. A decade ago I wrote an introduction to a website devoted to Jackowski’s work and thought I’d repost it here along with a selection of my favourite of his works. If you get a chance check out the new show at the Purdy Hicks Gallery. Andrzej’s work can be a ‘slow burn’, but I can testify from experience that time invested in appreciating pays dividends.

 

Settlement with Three Towers 1986
Oil on canvas
152.5 x 233.5 cm

 

The Black Bride 1986
Oil on canvas
152 x 132 cm

 

Surfacing 1987
Oil on canvas
163 x 183 cm

 

Pregnant Bride with Sticks 1997
Oil on canvas
152.5 x 142 cm

 

Toxic Tank 1996
Oil on canvas
152.4 x 162.5 cm

 

Family Wardrobe III 2001
Mixed media
42 x 52.4 cm

 

Toxic Cells 2005
Oil on canvas
40.5 x 50.5 cm

 

Sanatorium II 2007
Oil on canvas
44 x 52 cm

 

On the Edge 2009
Oil on canvas
55 x 82.5 cm

 

Introduction to Andrzej Jackowski’s website

www.jackowski.co.uk

In November 2000 I bought Andrzej Jackowski’s painting The Black Bride and in a certain respect completed a circle in my life.

I had followed Jackowski’s work, on and off, for the past 15 years. Introduced to his work by the educator, writer and artist Iain Biggs (a lecturer of mine) I became drawn to his paintings relatively slowly. At the time it was that period in the eighties when painting seemed to have returned centre stage and talk of the ‘School of London’ continued to capture a young student’s imagination. The international market saw the rise of the art superstars like SchnabelChiaCucchiSalle and Kieffer. While back in this country Le Brun and Oulton gave me a sense of the possibilities of commercial success for a younger generation.

But Jackowski seemed misplaced. Not quite ‘”Old School” of London’, yet identified as such in Alistair Hicks’s book of the same name; not a player in the new international art scene but neither, given his Polish roots, an ‘English’ artist either. Nor was he quite the rising star, despite being signed to the Marlborough Gallery - home of Le Brun, Oulton and much of the ‘London School’.

I’m certain now that it was the refusal of the work to fall into easy categories, as much as the quality of his canvases, which attracted me to Jackowski’s work.

Having completed my dissertation, in which Jackowski featured heavily, I moved on and have carved out a career in what has become known as the creative industries. My love of painting has rarely dwindled. The exhibitions I have visited and the catalogues I have collected have informed much of the work I have been involved with, none more so than the paintings of Jackowski. When my commercial work has limited me from developing an overly creative approach, Jackowski’s paintings have been a welcome respite from the sometimes clinical nature of digital media. When I have needed inspiration in my work the Jackowski catalogues have usually been my first port of call.

Then, during that summer of 2000, Iain Biggs informed me that Jackowski had produced some interesting prints that were relatively affordable, and maybe I would like to check them out. Having contacted his gallery, Purdy Hicks, I took a trip to the see the prints and a week later walked away with the painting The Black Bride, one of the first paintings of the artist’s I had ever seen, and one I have returned to as a catalogue illustration many times since I left college.

www.jackowski.co.uk has been created primarily for selfish reasons. I wanted a place where I could view as much of Andrzej’s work together as possible. But the beauty of the Internet is that it allows for sharing and I hope that others will find it interesting.

I have attempted to design this site to minimise it’s impact on the works themselves, after all this is about Andrzej’s work not mine *. The paintings available here provide an almost complete picture of Andrzej’s works since the early 1980s. (I know of at least three works that have been destroyed and I have been asked not to include them.) The list of drawings is less comprehensive and I would welcome any additions. Finally I hope that Andrzej and Purdy Hicks find the site useful.

Richard Sedley

 

* At the time the site was created these were pretty large images given the download speeds available.

Continue reading...

Navigation, ecosystems, bacon and more

Each month I use Twitter to send out a few links to things that I think are interesting and thought maybe I’d share a few of them together as a blog post each month. Here are a few from last month.

Bacon sandwiche

@RichardSedley

Continue reading...

Foviance & Seren merge

I’m very please to say that this month my company FOVIANCE merged with the award-winning Service Design consultancy SEREN

 

Seren - a Foviance Group company

Seren deliver some wonderful, creative and practical consulting for their clients and I’m really looking forward to us combining the Foviance and Seren teams. We’ll be moving into the Seren offices towards the end of September and will be taking on the Seren brand name (as a Foviance Group company). However we are already starting to work together and the benefit for the Foviance, and the existing Seren clients is starting to be felt – and why wouldn’t it given we now have even more smart people :-).

For me these are exciting times and I’m looking forward to participating in the continued development of some of the proprietary services and intellectual property that Seren has developed, in particular around the concepts of Functional Branding and Service Style Design.

Please wish us luck.

[Read full press statement]

Continue reading...

Ecommerce UK: the Stats of the Nation

As part of a whitepaper I’m writing I’ve been looking into some of the stats around the impact that ecommerce has on the UK economy and thought I’d share a couple of introductory paragraphs.

Five pound note

Ecommerce in the UK is big, and it’s only going to get bigger.

In 2010 13.5% of all UK retail was conducted online (£65bn), placing the UK as the top G-20 country in terms of ecommerce’s contribution to the economy1. Throw in another £55bn of sales that are made offline but researched online and you begin to get the picture of exactly how important online is for the British economy. Predictions for 2016 put the contribution of online purchases as high as 23% (£146.6bn), that’s 12.4% of the whole of the UK’s expected GDP2.

We all seem to have caught the ecommerce bug: 54% of UK men browse online shops every couple of days, while 47% of women do the same. The average online shopping browse in the UK lasts 30 minutes to an hour, while 84% of UK men and women surf between one and five sites per online shopping trip3. By the end of 2011 98% of UK shoppers had made a purchase online, with 65% of them saying they had made a purchase in the last 30 days4. Indeed when faced with something that can be bought both online and in store 34% of UK shoppers now say they would prefer to buy online5.

In this troubled world economy ecommerce is one of the few areas of success and something that the UK can feel justifiably proud of.

The UK Internet Economy

The strange and contradictory British buyer

However for many of us involved in Ecommerce, despite these incredible numbers, business seems to be getting tougher and tougher. Competition has grown and profits have been squeezed. In 2006, the average online conversion rate for retailers was 8.4%, by 2011 the figure was just 3.8%, a fall of 55%6.

Over the last six years, while the UK public has been developing its love of ecommerce, it has also been changing its behaviours and attitudes, often in very confusing and contradictory ways. Convenience is still the primary reason given by UK consumers for shopping online (70%) however the increasingly savvy shopper is also looking to find lower prices (59%)7.

Bargain hunting and coupon clipping have become mainstay behaviours of many British shoppers, but at the same time premium brands and ‘luxury’ goods have equally blossomed online.

For many online buyers purchasing is now longer and more convoluted than ever; involving search engines, websites, social media and the mobile channels. (65% of us now use our smartphones in store; to check prices, products reviews and make brand comparisons.) 87% of UK consumers spend at least 24 hours researching a purchase of over £200. In many ways our ‘path to purchase’ has become more an odyssey than a journey.

Yet despite all this searching, researching and channel hopping, 43% of UK online shoppers still buy on impulse8.

Footnotes:

1 Economist Intelligence Unit: OECD country statistics agencies.
2 Boston Consulting Group, March 2012
3 ShopperCentric (PDF)
4 Pitney Bowes
5 Econsultancy
6 IMRG
7 Rackspace
8 Shoppercentrics

Continue reading...

Robots, teachers, monarchs and more

Each month I use Twitter to send out a few links to things that I think are interesting and thought maybe I’d start to gather a few of them together as a blog post each month. Here are a few from June 2012.

Robots

@RichardSedley

Continue reading...

11. March 2012

1 Comment

My 5th Birthday

I was reminded today that it was my Twitter birthday. Five years ago today I signed up and created my first Twitter account.

It took me a few months to work out what was going on and what all the fuss was about. Now I tend to drift in and out of intense usage as my work schedule permits.

I love Twitter, but I’ve probably fallen out of lust with it.

My Twitter Birthday

Don’t get me wrong it still holds a place in my heart, the love is still there but it’s a familar, comfortable love – and I like it that way. It’s not quite become a utility, something I only notice when broken, but it’s certainly not the first thing I ‘plug into’ when I get up in the morning.

Nowadays my lust is often focused on the younger networks like Instagram or Thisismyjam (I flirted with Path and despite it’s beauty it didn’t give me enough back). However today given it’s my birthday I’m going to spend it just with Twitter, for old time sake.

Continue reading...

CIPD Podcast – Interview on HR and Social Media

I’ve consulted for the Chartered Institute of Personnel and Development (CIPD) for well over 10 years and back in early 2006 I was involved in developing a proposition around podcasting. 

The CIPD podcasts have gone from strength to strength and recently I was invited to participate in an episode on HR and Social Media.

Listen to CIPD podcast

Listen to more CIPD podcasts

 

Continue reading...

Foviance new starter presentation

It has been just over a year now since I started as Commercial Director at the specialist customer experience consultancy Foviance.

While reviewing the past 12 months I came across the presentation I gave to all staff on my first day and thought I’d share it here. It covers:

  • The 3 interest areas required to be a leader (according to Charles Handy)
  • My interest in Design for Behaviour
Continue reading...

Multichannel Customer Experience Report

We launched our Multichannel Customer Experience Report today. Created in partnership with Econsultancy, the report contains some great insights into the current state of Customer Experience Management.

However it’s important to understand that multichannel customer experience is not a popular subject. There aren’t many boardrooms that host endless discussions on the subject.

The number of regularly published research and white papers on multichannel customer experience management are few and far between. Globally less than 130,000 English searches are undertaken on Google for ‘multichannel’ each month, for ‘multichannel customer experience’ it is less than 150 a month.

Multichannel customer experience is not a popular subject.

However it is an important subject. There have never been more channels through which our customers can potentially experience us. There are now more mobile phones in the world than toothbrushes. Of the UK total population of 61,800,000 Facebook appears to have accounts for 30,481,3002. Over the last 10 years this explosion of channels has dramatically changed our customers’ behaviour.

While mobile and social are just two of the more recent and high profile channels that our customers are using they are possibly the most important in setting customer expectations and establishing new customer behaviours.

At the start of the century the Internet had the effect of disintermediation – allowing customers to relate directly to many brands for the first time. Now our customers’ adoption of social media has had similar effects on customer-to-customer interactions. Much of this customer-to-customer exchange happens digitally but the subject of those exchanges cover every, and all, customer touch-points; on and offline, managed and unmanaged.

Online is now the place to share. The net effect is an amplification of the impact of both positive and negative customer experiences.

Talk, watch, test, survey and listen

At my company Foviance we spend a great deal of time with customers. We talk to them, we watch them, we test them, we survey them and we listen to them. Time and again we see their frustrations when they experience disruptions in their engagement with brands, but equally their awe and wonder when their journeys are frictionless and occasionally even enjoyable.

There aren’t many people out there focused on what is required to make customer experience management truly multichannel. That is a shame but also an opportunity for those that are. If you’re reading this consider yourself one of the elite and recognise that despite the challenges ahead the benefits of our journey are worth the effort.

The report comes in two parts:

  1. a business focused report, which explores allows companies to benchmark themselves against their peers, and
  2. a consumer survey report that provides five key industry sectors – travel, mobile, financial services, retail and gaming – an overview of the experiences they are providing for their customer (and allows them benchmark across industries.

The reports can be accessed from the Foviance website. I hope you find the report valuable. If you’d like to discuss any of the issues raised just drop me a line or give me a bell on 08450 546 500 (International +448450 546 500)

Download the Multichannel Customer Experience Report free

Continue reading...

Insanely Great: Steve Jobs RIP

I was in my early 20s before I touched a computer, one of Steve Jobs’. I’ve had a Mac in my house since 1992. Jobs helped shape my life.


RIP Steve Jobs

Continue reading...