This month we have published our response to the deepening global economic problems in the book Winners and Losers in a Troubled Economy: How to engage customers online to gain competitive advantage.
Originally conceived of as just a white paper to help our clients understand how to exploit the digital environment it soon developed into a more substantial publication. A printed version of the book can be bought from Amazon or downloaded for free as an eBook below.
Download the Winners and Losers eBook for free
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6 theses on digital customer engagement in a troubled economy
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